Infor, provider of business application software serving more than 70,000 customers, has announced that mobile telephone manufacturer TCT Mobile Europe has selected Infor10 Sales & Operations Planning (S&OP) as part of a re-engineering project of its information systems. This application will help provide a holistic view of demand, supply and finances of the business with the aim of improving its profitability. It also enables TCT Mobile Europe to more accurately align product availability with customer demand.
TCT Mobile Europe, the former mobile telephone entity of Alcatel, now a subsidiary of the Chinese manufacturer TCL Corporation, annually distributes approximately 20 million products within 81 countries in EMEA under the brand name Alcatel One Touch. This equates to more than 3,000 orders per year for its 200 clients.
TCT has decided to integrate Infor10 S&OP in order to address the problems associated with its activities in a more automatic manner.
The Infor application was selected among 12 products available on the market because of its functional richness, its user friendliness, as well as for its ability to be easily and efficiently integrated with the company's existing systems without the need for additional development work. Infor10 S&OP enables TCT to manage all of its data within the framework of a single tool, enabling fast and efficient decision-making about customer orders taking into account forecasts and actual market expectations. Infor10 S&OP enables TCT Mobile Europe to improve forecast accuracy and optimise management of its manufacturing processes in China, which in turn will result in lower transportation costs.
Within its IT re-engineering project, TCT Mobile Europe has also decided to implement Infor10 ERP Business (SyteLine), to improve order and customer management.
"Since we joined the TCL Corporation, in order to harmonise the business, we need to communicate with our corporate headquarters using a high-performance IT system, capable of managing our processes automatically, says Marc Gourdon, project manager, TCT Mobile Europe. "With Infor10 Sales & Operations Planning, we are now in a position not only to optimise the production forecast of our products in China but also to analyse in real-time the economic impact of decisions we make. Moreover, as Infor10 S&OP enables us to automatically manage all customer orders within a single application, we have improved our decision-making processes and thus freed up some of our employees from low value add tasks."
"With over 20 million mobile telephones sold across so many countries in EMEA, TCT Mobile Europe represents a typical complex situation which is well addressed by our Infor10 Sales & Operations Planning application," says Pieter Leijten, vice president, Supply Chain Management, Infor. "This goes beyond those systems which merely handle the logistics chain. It is capable of accurately forecasting the upcoming local demand and reporting the pertinent information in real-time in China, at the most appropriate time as required by the global manufacturing chain. We are particularly proud of being able to demonstrate our clear commitment to specific industries, whilst offering a software application which is truly dedicated to addressing all the problems associated with a particular sector."