Demand Management, Inc., a global resource for supply chain management solutions, has announced that Deschutes Brewery, an award-winning craft brewery, has selected Demand Solutions supply chain management software to increase forecast accuracy and customer service levels.
Based in Bend, Oregon, Deschutes Brewery is a craft brewery founded in 1988 in Bend, Oregon. The company produces a range of beers which it currently distributes to eighteen states. As of 2010, it was the fifth-largest craft brewery and eleventh-largest overall brewery in the United States.
"We outgrew our manual forecasting process and were spending more time sifting through data rather than analyzing it. We needed a solution that would improve our ability to forecast depletions from our distributors while having better visibility of distributor inventories. This helps us add value to our distributors, by allowing us to ensure the right product mix is available to fulfil customer demand and maintain high customer satisfaction," said Peter Skrbek, director of finance for Deschutes Brewery. "Demand Solutions is a great fit for us given their out-of-the-box standardization. Some of the other solutions we reviewed were highly customised and wouldn't be cost effective for us to maintain in the long run."
Demand Solutions has a history of helping craft breweries meet their supply and demand planning goals. Deschutes was looking for a system that could integrate third-party data from a leading Beverage Industry Market Data Provider, Vermont Information Processing. The need for integration to the third-party data, along with Deschutes' Internal history and an easy connection to the company's Microsoft Dynamics GP ERP system, were critical factors in the decision.
"Our supply chain management tools will give the Deschutes the visibility necessary to manage a growing brand with high levels of distribution excellence," said Demand Management President Bill Harrison. "We look forward to supporting Deschutes Brewery in exceeding their goal to increase customer satisfaction."