RedPrairie Corporation, a global supply chain and retail technology provider, has announced that Sleepy's, The Mattress Professionals, has signed an agreement to use RedPrairie Warehouse Management (WMS), Workforce Management (WFM), Transportation Management (TMS) and Fleet Management solutions for its distribution centres and delivery fleet of almost 400 vehicles.
Sleepy's is the largest mattress retailer in the world with more than 700 stores, and has worked with RedPrairie since 2002. The company is updating and expanding its use of RedPrairie WMS and WFM in seven distribution centres with almost 600 employees. It will also start using RedPrairie's TMS and Fleet Management to better serve its customers, especially during the retailer's peak weekend and post-weekend delivery periods.
"As Sleepy's continues to expand into new geographic markets and across the Web, we remain focused on providing unparalleled customer service," said Don Rowley, executive vice president and chief information officer at Sleepy's. "RedPrairie's integrated enterprise solutions will help us to meet customer demands across our entire supply chain ecosystem, from sourcing all the way through to customer delivery."
Sleepy's plans to integrate RedPrairie's WMS, WFM, TMS and Fleet Management to provide visibility into anticipated inventory, labour and delivery service levels throughout the supply chain. This will help Sleepy's to better manage its inventory and distribution centre workforce levels, and make its fleet management system more agile to rapidly meet changing customer delivery requirements. Sleepy's will also use RedPrairie's TMS and WMS to manage parcel deliveries of Web orders for its bedding, pillows and fabrics.
"RedPrairie has built a tremendous relationship with Sleepy's over the past nine years and looks forward to helping it to continue its impressive growth as the market leader in mattress retailing," said RedPrairie President of Global Operations, Doug Braun. "In today's highly competitive marketplace, superior customer service is the single most distinguishing factor in customer retention and market growth. Our integrated enterprise solutions provide greater visibility and control at every stage of the supply chain, enabling companies like Sleepy's to reduce costs while greatly enhancing customer service."