Ingram Micro selects the Hielix EHR roadmap to provide physician assessment services to reseller channel

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Hielix, provider of operationally sustainable, open solutions to seamlessly exchange health information, has announced a master US services agreement with technology distributor Ingram Micro Inc. Ingram Micro selected Hielix's online physician assessment and EHR product evaluation application, as well as the Hielix EHR Roadmap to provide assessment services to its growing community of healthcare-focused IT resellers.

Under the new master services agreement, Ingram Micro now provides IT resellers access to the Hielix EHR Roadmap, a first-of-its-kind interactive web application enabling technology resellers to more efficiently support their ambulatory physician practice customers in practice assessment and electronic health record (EHR) vendor selection. In addition to the Hielix EHR Roadmap, Hielix will work with Ingram Micro to provide education and training services to IT resellers in the US.

The Hielix EHR Roadmap streamlines this first stage of adoption and helps resellers work with physicians to identify the unique EHR needs of the practice and speed adoption of specific technology. Hielix CEO Patti Dodgen says there is no other solution available today with the scale to meet the demand for relevant EHR selection and the ability to address the unique needs of individual practices.

The application will be offered to Ingram Micro resellers as part of a host of tools, training and other support services designed to help enhance credibility for the physician, accelerate time to revenue and protect the EHR investment made by both physician and reseller.

"We are proud to team with Ingram Micro and equip their healthcare reseller community with the tools, education and training they need to speed EHR adoption among their ambulatory physician practice customers," said Dodgen. "Physician assessment, combined with relevant training and support services, will assist the Ingram Micro reseller community in selling EHR solutions while also strengthening their relationships within the physician practice market space."

Beginning immediately, Ingram Micro healthcare resellers will have access to the Hielix EHR Roadmap. In addition, Hielix and Ingram Micro will work together to roll out a series of value added tools and services to support the reseller community in the sale and implementation of EHRs and other healthcare IT services. This will include live and on-demand webinars, qualification tools and regional events.

"The need for EHR solutions is unquestionable, but hospitals and private practice physicians don't know where to start or what technologies will help them achieve greater efficiency and offer predictive healthcare," says Michael Humke, senior director, vertical markets, Ingram Micro U.S. "Hielix's online assessment, product evaluation and EHR roadmap will simplify the sale by helping our reseller partners to demonstrate what's needed and why, as well as show the benefits EHR solutions deliver in the short- and long-term. We're pleased to offer Hielix's innovative healthcare tools and EHR Roadmap to our reseller partners throughout the U.S."

With the Hielix EHR Roadmap, Ingram Micro resellers are able to identify features and functionality of specific concern to their customer practices and quickly make the most relevant product recommendations to aid physicians in their decision-making process. Armed with this information, the reseller is able to more easily identify opportunities for incremental revenue including managed services, IT consulting, hardware and software, privacy and security, meaningful use and healthcare IT consulting.

"I'm excited to work closer with Ingram Micro to build our healthcare practice and offer Hielix's tools to physicians in order to help them better understand where they are in the process of EHR adoption and give them the assurance needed to know they are on the right path," says Nancy Gretzinger, president, Imagex, Inc., a small business solutions provider based in Reston, Va. "Physicians are often overwhelmed with the technical aspects of EHR adoption and the Hielix EHR Roadmap eliminates any confusion by providing them with a customised and easy-to-understand report specific to their practice."

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