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Zetes, the pan-European provider of solutions and services for the automatic identification of goods and people, was awarded a contract with Waitrose to supply and support 6940 hand held devices available for shoppers who use the Quick Check self-scanning system.
Waitrose upgraded the estate of mobile devices used for Quick Check scanning to the Motorola MC17s as part of a company wide review of in-store technology. The roll out, which is being managed by Zetes, is now well underway and due to be completed in early 2010 across all stores.
Zetes is one of Northern Europes largest providers of mobile solutions based on Motorola devices and also operates an authorised Motorola Repair Centre. The company maintains an ongoing relationship with Waitrose as a supply chain technology provider. In 2008, Zetes provided Waitrose with a price markdown solution based on 1000 Zebra printers. Waitrose confirmed a key factor in the decision to appoint Zetes to renew its estate of Quick Scan devices, was the fact that Zetes offered the unique capability to both source and support the devices as a single supplier.
Mark Turner, Head of Systems Finance at Waitrose said: Once again Zetes proved to be a reliable commercial partner for Waitrose. They have an excellent track record in the supply of mobile solutions
Andrew Southgate, Sales Director for Northern Europe at Zetes, commented: Waitrose have consistently demonstrated innovativeness in their use of mobile devices within stores to improve the customer experience and we are delighted to be working with them once again.