CargoSmart, a Software as a Service (SaaS) global shipping and logistics solutions provider, has launched its next generation of supply chain visibility reports.
The new reports include: shipment performance reports, exception management reports, EDI performance reports, and spot-on reporting services. The reports are designed to empower importers and exporters to optimise shipment routes based on transit times, minimise transportation costs, improve data quality, and reduce supply chain risk.
Importers and exporters have more access to data about their shipments than ever before from carriers, suppliers, logistics service providers, and in-house systems. "It is time-consuming and difficult for shippers to determine if cargo has been loaded, held on dock, or missed the vessel," said Joe O'Brien, managing director of CargoSmart North America. "CargoSmart's reports make it easier for logistics managers to review cargo activity, identify exceptions, and measure on-time performance and data quality so that they can make better business decisions about their supply chains."
Advanced Visibility Reports
CargoSmart's comprehensive performance and exception management reports build upon its existing shipment report offerings and leverage its exception management functionality. The new reports help shippers, consignees, and logistics service providers that have a high volume of time-critical shipments improve their shipment visibility. The report benefits include:
Shipment Performance Reports - On a monthly basis, customers can view their shipments' performance in easy-to-read charts and summary tables. The reports measure the percentage of containers that loaded on time by port and carrier. Over time, customers can lower their total landed costs by selecting the ports and vessel services that are most reliable and cost effective.
Exception Management Reports - Customers can receive daily and weekly exception management reports in Excel to determine if any shipments are overdue at key points in the supply chain. They save time spotting potential delays in reports rather than searching online and through e-mails.
EDI Performance Reports - CargoSmart's integration customers can now receive weekly reports to measure their EDI data quality. The reports identify missing and out-of-sequence events by ports and carriers. CargoSmart works with customers and their carriers to resolve data quality gaps for important cargo routes and improve data sharing.
Spot-On Reporting Services - To complement the reports, CargoSmart provides 24x7 monitoring services. CargoSmart notifies customers when exceptions to key shipment plans occur. The personalized service ensures that customers know immediately when their most critical shipments may be delayed.
Customer Advocacy Team
CargoSmart's Customer Advocacy Team provides tailored services for customers, including evaluating existing supply chain processes, making product recommendations, preparing customised reports, and monitoring critical shipments to help customers improve supply chain efficiencies. The Customer Advocacy Team recently set up EDI Performance Reports for Brother International, a manufacturer of home and office printers, electronic stationery, and sewing machines for the consumer and fashion industries. The US-based traffic division currently receives multiple-carrier ocean shipment status updates from CargoSmart directly to its ERP system.
"It is critical for us to have timely and accurate information about our import shipments so that we can give our internal and external customers the information they need," said Cecile Martinez-Brown, import/export supervisor for Brother International. "CargoSmart's EDI Performance Reports allow us to better manage our internal EDI events so that we can work with our carriers to improve the data quality of our shipment information."
CargoSmart's subscription-based advanced visibility reporting services are available to customers individually or bundled with CargoSmart's supply chain visibility, execution, collaboration, and compliance solutions.