Nutrition Point, a leading supplier of gluten free products, has selected Kewill, a leading provider of solutions that simplify global trade and logistics, to provide a fully integrated Electronic Data Interchange (EDI) system, to improve its order and invoicing processes.
Nutrition Point has already seen cost savings on processing orders more quickly by using Kewill MessageBroker since its go live in October 2008. The new system enables employees to focus more on customer service as it does not require the manual re-entry of order and invoice details.
As an end-to-end managed B2B integration service, maintained on a 24/7/365 basis, Kewill MessageBroker gives Nutrition Point more visibility over the process as notifications are received via email to confirm an order has been received.
The company chose Kewill MessageBroker because of its ability to connect, convert and control data in any format, through any communication channel.
Mehdi Barani, Systems Development Analyst, Nutrition Point, commented, After the implementation of a new ERP system, we decided that it was time to review our EDI processes. We already had a good working relationship with Kewill, as we previously used their client-side EDI solution, EasyTrade, to trade with partners. However, we required an outsourced, hosted system which had the ability to integrate into Navision. Kewill was able to supply a fully managed EDI service with seamless integration and the ability to process our orders and invoices quickly and efficiently.
Jacquie Boast, European Chief Operating Officer for Kewill commented, Nutrition Point is experiencing the efficiencies from using Kewills MesssageBroker solution with immediate effect, demonstrating the quick ROI we deliver to our customers. Their order process has been streamlined, freeing up users time to enhance customer service which in todays economic climate is a key measure of customer satisfaction and retention