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Epicor Software Corporation, a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, has announced that Epicor 9, a next-generation enterprise resource planning (ERP) solution, has won the 2008 Product of the Year Award from Customer Interaction Solutions magazine.
Epicor 9 combines Web 2.0 concepts with Epicor True SOA, an adaptable and collaborative business architecture that satisfies the needs of any enterprise regardless of country, industry or access devicemaking business without barriers possible. It features numerous essential embedded capabilities that manage the flow of processes right across the enterprise enabling a seamless exchange of information and enhancing the customer experience.
Epicor was chosen to receive the award by the editors of Customer Interaction Solutions, who considered the nominees vision and leadership in the industry. I am pleased to honour Epicor for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact centre experience as well as ROI for the companies that use them, said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. Epicor has forged a path by creating innovative, game-changing solutions developed strategically to provide capabilities that foster constructive, long-range customer relationships, said James Norwood, vice president of product marketing for Epicor. Receiving the Product of the Year Award builds on the increasing momentum for Epicor and its landmark delivery of Epicor 9.
Epicor will be featured in a winners profile in the January 2009 issue of Customer Interaction Solutions magazine (www.cismag.com).
About Epicor Software Corporation
Epicor is a global leader dedicated to providing enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions to midmarket companies and divisions of the Global 1000. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions in over 30 languages. Employing innovative service-oriented architecture (SOA) and Web services technology, Epicor delivers end-to-end, industry-specific solutions for manufacturing, distribution, retail, hospitality and services that enable companies to drive increased efficiency, improve performance and build competitive advantage. Epicor solutions provide the scalability and flexibility to meet today's business challenges, while empowering enterprises for even greater success tomorrow. Epicor offers a comprehensive range of services with its solutions, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. Epicors worldwide headquarters are located in Irvine, California with offices and affiliates around the world. For more information, visit www.epicor.com.