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Zetes Industries, a company that ranks among the leading providers of value-added solutions and services for the automatic identification of goods and people, has launched 3iV Crystal, the new generation voice solution.
Industrial voice recognition solutions are the latest technological revolution in the identification sector. As voice is without a doubt the most natural interface for users, it is an excellent means of improving their performance and optimising a large number of supply chain processes. The applications extend from order picking (in the warehouse) to shipment, as well as inventory, restocking and returns processing. Not forgetting receiving, putaway and the movement of the pallets. By facilitating and accelerating the completion of these tasks, the voice solutions give companies a tangible competitive advantage.
The benefits clients stand to gain by using this type of solution include greater accuracy (fewer encoding errors), increased productivity, improved ergonomics and security, real time stock management and an increase in profits. Furthermore, Zetes has developed a direct integration with the warehouse management systems (WMS). This type of integration makes it possible to avoid the implementation of middleware and to host the two applications on the same server. This in turn cuts the hosting costs.
Thanks to the on-going research carried out by its specialised Competence Centre, Zetes now heads the field and has become the leader in the voice solution integration market. Currently used by over 25,000 users in over 500 projects, the 3i Voice solution makes a major contribution to the Groups success on the European stage.
3iV Crystal, new possibilities in a mature market
Over these past few years, voice recognition solutions have more than shown their worth, mainly in warehouses and, more specifically, in order picking for the retail trade. Now the benefits they can generate in these fields are tried and tested, clients are keen to discover their possibilities in new applications and new vertical markets. At the same time, the market, which has today reached maturity, is on the lookout for more options, more functionality and turnkey professional solutions. With the launch of 3iV Crystal, Zetes is equipped to meet these expectations. Using its far-reaching experience, gained with the implementation of over 500 voice projects, Zetes has developed its new generation voice solution to offer easy integration, a more extensive range of tools and a choice of user interface (voice, scanning, display, keyboard, etc) in any mobile application. Thanks to this approach, 3iV Crystal is optimised to be used both with voice applications on dedicated equipment (constant use of voice as the exclusive interface) and with applications that make partial use of voice with multimodal applications (use voice as one of several user interfaces in order to obtain optimal results).
Clients still tend to opt for voice dedicated solutions, although a significant growth in multimodal solutions is expected. In fact, these will allow new applications in new markets. 3iV Crystal is capable of responding to all the options that are open to the user with a single integration, thus making it possible to avoid any costly development. The voice solutions can be used on the Vocollect, Motorola, Intermec and LXE platforms.
Already a European leader in the field of voice solutions with a market share of over 60% in Europe, Zetes will continue to reinforce its position thanks to 3iV Crystal.
ZETES INDUSTRIES (Euronext Brussels: ZTS) is a leading pan-European company in the value-added solutions and services industry for Automatic Identification of Goods and People (Goods ID and People ID). Zetes uses both emerging and mature technologies (barcode, voice recognition, RFID, smartcards, biometrics), and develops Solution Architecture Frameworks to optimize the business performance of many customers in many market segments: manufacturing, transportation, logistics, retail, healthcare, finance, telecommunication, government and public services.
The Zetes group has its headquarters in Brussels, with subsidiaries in Belgium, Germany, France, Denmark, Ireland, Israel, Italy, the Netherlands, Portugal, Spain, Switzerland and the UK . Zetes currently employs more than 700 employees and generated consolidated revenues of 177 million in 2007.