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French mail order company Camif has installed Savoyes LM7 Warehouse Management system in the wake of major growth and the subsequent need for operational reorganisation.
Camif sought to acquire a software package that could improve all its core logistic processes, namely: reorganisation of stock management and order fulfilment, grouping of logistic tools and harmonisation of management rules, facilitating the management of external orders and securing and modernising systems and material. This project was interdependent with three other projects for the development of the companys information system, namely: the creation of article referencing, offer management, and the control of the goods. In addition, Camifs software system of choice had to be a reliable long-term investment, designed for use over the next ten years. After surveying the market, Camif chose Savoyes LM7 Warehouse Management software.
As one of the leading mail order companies in France, Camif offers a wide product range, including: furniture, textile, household textile, electric appliances, multimedia and home & garden equipment. Each product group has its own logistic constraints, which LM7 integrates within its functional range. Also, the specific data of each article must be set up by parameters to record the dimensions of each article at receipt. For the storing of its products, Camif has three warehouses in Niort, Orlans and Mer, all controlled by the multi-site functionality of LM7 from Camifs central site in Niort.
With the aid of LM7, Camif is able to combine automatic picking and punctual demands for certain types of special operations or treatment of lots for specific orders. Also, LM7 has allowed Camif to save 30 per cent of space on the whole storage by storing several references on the same support, and so compacting the picking area. In addition, LM7 has allowed Camif to apply a reception process open for new technologies, such as the possible use of RFID, without modification of the work processes.
The module LM.WCS ensures the management of Camifs automated warehouse; a considerable challenge for Savoye as the first version of the warehouse was created 1971. This module also optimises the fill rate of the sorter, depending on the type of picking, the number of articles, the number of cartons and the packaging. At Camif, the operators work in turns and LM7 optimises these turns to avoid unnecessary travel time and ensure a maximum fill rate of the sorter in charge of the distribution of the cartons by order. Since the installation of LM7, the management rules have been harmonised, the flow between goods receipt and the storage are more fluent and the delivery times have been significantly reduced.
The site managers report that they now achieve much better productivity on the pallet operations and better quality control. Finally, it is possible to perform turning inventories at any time without delaying the production. We have significantly reduced the number of picking waves and hence the picking travel times, said Pierrer Thellire, responsible for Camifs logistics operations. The use of radio frequency ensures optimum treatment of turning inventories and sometimes even a permanent inventory realized on a position as soon as the quantity goes below a warning threshold (less than three articles). The reorganisation of the storage facility allows us to shorten our cycles for picking and replenishment of the picking areas. LM7 also offers us the possibility to handle storage activities for third parties thanks to the multi-site and multi-company management.
Thellire added that, in LM7, Camif is benefitting from a powerful software solution that is easy to apply, and with convenient ergonomics that allow a fast input of part-time staff for reinforcement at busy times. And, he continued, the creation of a hotline in support of the development teams provided a high-quality service, ensuring fast and efficient answers to solve any problems created by the user. After three months of remote assistance of Savoye, we were totally autonomous, said Thellire. We consider this has been a very positive experience, which has encouraged us to capitalise on our partnership with Savoye to develop further improvements to our processes; for example, the treatment of the carrier chain.