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Specialist foodservice distributor, Freshfayre Ltd, is investing in a state of the art Voice Directed Warehouse Management System (WMS) from Business Computer Projects Ltd (BCP), for its central warehouse operation in Leeds.
The investment will give Freshfayre all the productivity and accuracy benefits of this exciting new technology while, for BCP, the contract further consolidates its position as one of the leading suppliers of solutions to the foodservice industry.
Established over 20 years ago, Freshfayre is a rapidly growing delivered foodservice distributor offering a nationwide service from its central depot in Leeds and seven satellite depots across the country. The company specialises mainly in chilled foods and offers both van sales and a standard telesales with a delivery service to a wide range of catering establishments including schools, universities, retailers & independent caf and sandwich bars.
BCP is one of the UKs top suppliers of specialist Supply Chain and WMS solutions to the Food and Drink wholesale and retail industry. Key clients include Woodward Foodservice, SFD, Musgrave, BWG, T Quality and SPAR.
Freshfayres investment in new WMS technology was stimulated by the companys rapid growth, and the recognition that Voice technology could help it to improve operations and offer the very best in customer service. The investment encompasses BCPs full stand-alone Accord Voice activated WMS to handle all key warehouse operations, including stock taking, goods receiving, pallet movements and picking. The 12 user system will be implemented in 2007 and will integrate seamlessly to Freshfayres other IT systems.
BCP was chosen because of its industry expertise and reputation for delivering successful Voice solutions to other food and drink distributors. In particular, Freshfayre were impressed by Accords comprehensive functionality and ability to meet the sophisticated needs of a chilled food and drinks business.
Dave Dillon, Freshfayre Operations Director, explains: BCP worked closely with us, through a series of workshops, to understand the details of our business processes and how their solution would work for us. Accord WMS outshone other offerings in terms of functionality and flexibility and we are convinced it will help us to consolidate our reputation for delivering first class customer service.
Founded in 1979, Business Computer Projects Ltd (BCP) is a leading systems house specialising in supply chain solutions and a Microsoft Gold Certified Partner one of an elite group of IT companies to have achieved this coveted status.
Our Accord systems offer end-to-end, web enabled supply chain solutions for delivered wholesale, cash & carry and retail distribution. Dedicated versions are available for the food and drink sector where we are regarded as one of the market leaders.
All our systems have been developed using Progress 4GL ensuring they are user friendly and easy to tailor, with powerful, flexible reporting and management information facilities. Their OpenEdge(TM) architecture makes them suitable for use on a wide range of platforms, giving clients maximum choice and flexibility in hardware and operating system platform selection and allowing easy integration with many other technologies, such as .NET, Java and Web Services.
As a technology innovator, BCP systems are in the forefront when it comes to applying new technologies to the Food Industry Supply Chain. Recently these include Voice technology in the warehouse and using Web Services and EDI-INT for Supply Chain Integration. We also operate a number of managed services for our clients, including AIMS (Accord Internet Messaging Service) for passing information reliably and securely between sites, an EFT Bureau and an EDI Bureau.
BCP clients include SPAR, Musgrave, BWG, Pets at Home, William Morrison Supermarkets, Pedigree Wholesale.