Balancing the Scorecard: Effective Supply Chain Management for all Stakeholders
In order to run an effective business, it is essential to balance customer needs with shareholder requirements. This seminar will introduce the trade-off issues faced by supply chain managers.
Senior industrial managers will give real life case studies that illustrate the difficult problem of delivering excellent customer service at low cost. They will offer best practice solutions, and will be on hand to offer improvement strategies for your business.
Jonathan Dadley-Web, Aftermarket Logistics Executive, Rolls Royce
Mike Varnom, Director and General Manager, Unipart Aftermarket Logistics
David Hawkins, Operations Director, PSL
Who should attend?
Directors and senior managers in companies where customer service is of paramount importance
Manufacturing companies, logistics service providers and retailers
Senior personnel in areas of manufacturing, logistics, finance, sales and IT
General management charged with delivering profitable business performance
For further details and to book your place, visit the event website at: www.theiet.org/supplychain