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Retail solutions provider Business Computer Projects Ltd (BCP) has developed a flexible solution to give retailers the speed, reliability and financial benefits of using Broadband for online authorisation (OLA) of card payment transactions and Paypoint Services.
The solution uses a special interface, developed by BCP, to link BCPs retail solution via the Internet to banks and Paypoint. Authentication is built into the system, automatically identifying the source of the transaction (the particular shop) and type of transaction so it can be directed to Streamline or AMEX, for example, for card payments and Paypoint for services such as mobile phone top up or congestion charges.
All the retailer requires to operate the system is an always on high speed Internet access. The software sits directly on the till or back office so that no additional hardware is required, although it can be located on a separate router if the retailer prefers.
Highly encrypted and secure, the solution overcomes problems associated with using standard telephone lines or even ISDN, delivering substantial cost, efficiency and security benefits:
- Reduced communications costs one line serves all tills and there are no additional call costs
- Faster transaction authorisation times allow customers to be served faster and queues to be minimised
- Increased security messages are totally encrypted and, therefore secure
- Fast transaction times allow retailers to combat fraud by authorising all card transactions, however small. This should also enable the retailer to negotiate reduced merchant service charges with their acquirer
- Complete scalability the system supports an unlimited number of tills
- Increased flexibility/functionality superior bandwidth means retailers can also use the line for head office communications, support purposes, web access or email without disrupting till operation
Convenience stores have been the first to adopt this solution and it is already operating in over 70 c-stores, with roll-out continuing apace. Early users include southwest c-store operator Gilletts Callington Ltd who, like other users, is thrilled with the service: Were already seeing a substantial reduction in communications costs from the implementation of OLA over BB, says IT Director, Alan Cookson, and were keen to roll it out to all our stores as soon as we can in order to build on these savings as well as improving the service we give to our customers.
Founded in 1979, Business Computer Projects Ltd (BCP) is a leading systems house specialising in supply chain solutions. Our Accord systems offer end-to-end, web enabled supply chain solutions for delivered wholesale, cash & carry and retail distribution. Dedicated versions are available for the food and drink sector where we are regarded as one of the market leaders.
All our systems have been developed using Progress 4GL ensuring they are user friendly and easy to tailor, with powerful, flexible reporting and management information facilities. Their OpenEdge(TM) architecture makes them suitable for use on a wide range of platforms, giving clients maximum choice and flexibility in hardware and operating system platform selection and allowing easy integration with many other technologies, such as .NET, Java and Web Services.
As a technology innovator, BCP systems are in the forefront when it comes to applying new technologies to the Food Industry Supply Chain. Recently these include Voice technology in the warehouse, using Web Services and EDI-INT for Supply Chain Integration and keeping abreast of new developments in the industry, such as Chip and Pin. We also operate a number of managed services for our clients, including AIMS (Accord Internet Messaging Service) for passing information reliably and securely between sites, an EFT Bureau and an EDI Bureau.
BCP clients include SPAR, Musgrave, BWG, William Morrison Supermarkets, Pets at Home.