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Expanded Global Service and Supply Chain Functionality with Enhanced Global Capabilities; Extended Vertical Capabilities for Industrial Machinery and Consumer Packaged Goods Industries
Epicor Software Corporation, a leading provider of enterprise business software solutions for the midmarket and divisions of the Global 1000, has announced the availability of Epicor iScala 2.3 - the latest release of the company's tightly integrated end-to-end enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) solution.
Global corporations and large local and regional companies worldwide in the hospitality, distribution, industrial machinery, pharmaceutical and consumer packaged goods industries rely on Epicor iScala. Significant attention to international management reporting and cross-border trading requirements make Epicor iScala an ideal total business solution for multi-company, global deployments. Featuring improved security and control, Epicor iScala 2.3 empowers companies to directly address corporate governance, centralization and global deployment issues head-on - ultimately enabling them to achieve operational excellence. The comprehensive application suite provides collaborative functionality, country-specific localizations supporting multiple currencies, language and accounting regimes in parallel - with a focus on enhanced global capabilities for the Latin America and India markets in this latest release.
According to Gartner, "Organizations must think about their supply chains within a global perspective. Globalization of their markets, increasing competition, off-shoring of suppliers and contract manufacturing, increased network complexity and lengthening supply lines are all contributing to a changing cost basis for making supply decisions." 
The Gartner report further states, "Key to managing your supply chains on a global basis is gaining visibility and collaboration throughout your supply chain business processes."
SCM Enhancements and 3PL Warehouse Support
Providing enhanced real-time visibility into the global supply chain, the newest release of Epicor iScala delivers significant enhancements to the core Service and Supply Chain capabilities, in addition to expanded functionality focused on the Industrial Machinery and Consumer Packaged Goods (CPG) industries.
The sales, sub-contracted manufacturing and purchase processes have been extended to support working with third party logistics provider (3PL) managed warehouses via Web services, including instructing the 3PL regarding receiving, shipping to sub-contracted manufacturers, counting and sales order shipping. Essential for CPG organizations - Epicor iScala enables fast, efficient sales, distribution, purchase, planning and production processes, whether hosted in-house or externally with 3PL partners. Whether transacting electronically or via paper to large channel masters with their own distribution centers, multiple small businesses or a mix of the two, Epicor iScala provides the tools needed to plan and execute business processes with decreased transaction costs and a wealth of management information.
Additionally, Lead Time Management (LTM) performance and usability has been improved by adding user-defined milestones along with many other features. A new Picking Sub-Module enables consolidation of warehouse activities and provides a single picking interface for warehouse staff to use.
Significant Enhancements for Latin America and India
Enhancing global capabilities is a key focus of the new release - specifically for countries within Latin America and India. Significant changes were made to the Advanced Tax Engine, introduced in the previous release of Epicor iScala, to enhance support for the numerous tax requirements in Latin America and India. The new release includes enhanced flexibility and usability, including support for user defined tax algorithms and other additions that address specific requirements in Argentina, Brazil, Columbia, Mexico, Uruguay and Venezuela, as well as India.
Industry Leading Technology Promotes Rapid ROI
"We are delivering added value to our customers with the release of iScala 2.3 and specifically providing enriched functionality for service and supply chain organizations," said Steve Humble, senior director of product marketing for Epicor. "This latest release further expands and enhances Epicor's core strengths of global availability and depth and breadth of functionality for key vertical markets. This solution is designed to help our customers achieve operational excellence by reducing costs while improving usability and process efficiencies."
Epicor iScala incorporates leading-edge technology capabilities enabling customers to leverage the potential of the globally extended enterprise. The current release builds on proven implementations installed at thousands of sites, which help define Epicor's services methodology and approach, supporting a rapid return on investment (ROI) for customers.
About Epicor Software Corporation
Epicor, named one of FORTUNE magazine's 100 Fastest-Growing Companies in 2006, is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and professional services automation (PSA) software solutions to midmarket companies and divisions of the Global 1000. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions in over 30 languages. Employing innovative service-oriented architecture (SOA) and Web services technology, Epicor delivers end-to-end, industry-specific solutions for manufacturing, distribution, retail, hospitality and services that enable companies to drive increased efficiency, improve performance and build competitive advantage. Epicor solutions provide the scalability and flexibility to meet today's business challenges, while empowering enterprises for even greater success tomorrow. Epicor offers a comprehensive range of services with its solutions, providing a single point of accountability to promote rapid return on investment and low total cost of ownership. Epicor's worldwide headquarters are located in Irvine, California with offices and affiliates around the world.
Gartner, "Five Key Themes for Balancing Customer Service With Efficiency in the Supply Chain", T. Payne, March 31, 2006.