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Advance Auto Parts Deploys Voxware's Voicelogistics Express Solution
Voxware, Inc., a leading supplier of voice-driven logistics solutions, announced today that Advance Auto Parts, Inc., the USA's second-largest automotive aftermarket retailer of parts, batteries, accessories and maintenance items, has implemented Voxware's VoiceLogistics Express(tm) solution. Advance Auto Parts is the second auto parts retailer in Voxware's customer portfolio, thereby furthering Voxware's position in this vertical market. Voxware currently supplies voice-driven logistics solutions to two of the top five auto parts retailers in the country.
"Deploying this proven technology is an important part of the continuous customer service improvements within our distribution centers," said Roy Martin, Advance Auto Parts' Senior Vice President, Logistics and Replenishment. "Voxware's voice solution improves the accuracy of our orders, further enhancing the likelihood that when Advance Auto Parts customers visit their local stores, they will find the auto parts they need."
Advance Auto Parts has found that the system improves productivity, which enhances the productivity of logistics Team Members, which in turn lowers training costs and decreases turnover.
"Voxware's VoiceLogistics Express offers a depth of functionality and configuration that simply isn't available elsewhere," Martin continued, "The open, standards-based approach provides us with a cost-effective solution that is very adaptable to our dynamic warehousing operation. In addition, Voxware's stance as a partner to our business has been very valuable."
Voxware CEO Tom Drury commented, "Voxware's leadership in the use of open, standards-based technology is revolutionizing the voice-driven logistics industry. We've incorporated the industry's best practices into VoiceLogistics Express, which offers customers like Advance Auto Parts the most flexible, cost-effective approach to deploying voice in the warehouse. That is why Voxware was able to deliver Advance Auto Parts the solution they needed, on time and on budget."