DHL SITE WINS SAINSBURY'S 'CENTRE OF EXCELLENCE' AWARD

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DHL Exel Supply Chain's Emerald Park site in Bristol has won Sainsbury's Depot of the Year award for its 'best in class' achievements in delivering excellent service to Sainsbury's stores across the South-West.

Sainsbury's 'Centre of Excellence" award is based on best in class achievements around all Key Performance indicators across the year. This includes both service and performance criteria i.e. delivering excellent service to Sainsbury's stores in conjunction with high productivity attainment. The key performance indicators include direct and indirect productivity, accuracy and assembly standards, and schedule adherence (i.e. on-time deliveries) to stores. It is also about establishing templates for best practice and process improvements and rolling these out across Sainsbury's network.

The Emerald Park site was measured against these criteria and compared to 16 other sites.

The 376, 000 sq ft fully composite site, which employs 840 including management, has won this accolade for the second year running. It was the first site in the Sainsbury's network to achieve a 70 cases per man hour overall warehouse productivity rate and has built on this initial success having now reached an overall productivity rate of 80 cases per man hour. The site has also consistently achieved 95% on time delivery performance into Sainsbury's stores

Nigel Brigden, General Manager at the Emerald Park site, said: "While being awarded the Centre of Excellence award first time around was a considerable achievement, securing the award for the second year running was great news for all our colleagues and a testament to the principle of continuous improvement throughout the site."

DHL Exel Supply Chain's Emerald Park site introduced best practice assembly standards processes into the Sainsbury's network, and apart from achieving 1st ever Centre of excellence award for 2005 it was also awarded Investors in People the same year.

Chris Sharp,  Divisional Managing Director, Food Retail, DHL Exel Supply Chain commented, " It is a fantastic achievement to win this coveted award two years in a row against some very strong competition! I believe the secret of success here at Emerald Park is the cohesive way that colleagues  and management work together."

Health and safety plays a very prominent part in the management ethos of the Sainsbury's network. Another site that has been recognized for its excellence in this field is the Stoke Retail Service Centre which achieved the highest score for the BSI OHSAS 180001(Occupational Health and Safety Audit) benchmark audit conducted in January. This independent safety audit reflects the safety conscious culture at the site and recognizes the sites' pursuit of continuous improvement.

This determination to improve has manifested in further development of the Health and Safety management system using the principles of OHSS 18001. These principles focus on developing policy, competence, planning and implementation, legislative compliance and are subject to continuous review. The sites approach has been to increase colleague involvement and ownership of Health and Safety management. This has led to an increase in the sites Health and Safety team which has now doubled in size, and covers shifts, backed by senior management support.

Liane Sargeant , Health and Safety Advisor at Stoke comments, " We are delighted with this award which reflects the commitment of all colleagues at the site to upholding exacting standards of health and safety compliance which are employed across our network."

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