INDEPENDENT CONVENIENCE STORE CHAIN ROLLS OUT EPOS SYSTEM

David Sands Ltd, one of the largest independent Scottish convenience store chains, has completed the roll-out of VoiteQs EPoS solution, VPoS, to all 18 of its convenience stores.

David Sands Ltd began as a single store in Kinross at the beginning of the 19th Century. The business has been passed down through generations of the family and in 1989 David Sands, the current Managing Director, joined the business from Sainsburys and over the following 14 years the company has acquired an additional 17 stores and recently opened a new central warehouse and head office.

Stock is now controlled throughout the David Sands business, from the point it enters the warehouse right to the point where it is sold at the store, using VoiteQs fully integrated suite of products. The VPoS system is designed for retailers by retailers, providing the chain with full stock control at branch level and a system which links to their head office system giving clear management visibility, as well as complete central control of all products and pricing.

David Sands, Managing Director of David Sands Ltd, comments: We wanted an EPOS system that was flexible but would allow us to have a high level of control over our business. VPoS from VoiteQ provides a fully automated system that accurately controls stock levels and provides us with real time information of which products are selling within each store.

Sands continues, VPoS also allows us to offer a higher level of support to each of our stores. From Head Office it is very easy for us to log into a store and check how things are running, which enables us to resolve any issues which may have occurred within the individual stores. From a central office perspective we have now got visibility of all our stores and a clear view of how our business is performing in its entirety.

The VoiteQ VPoS system automates manual processes that sales staff had previously had to carry out, creating time and efficiency savings. For example, VPoS has a cash office feature that enables staff to balance their tills on screen, a much quicker and easier process then manually balancing the tills. All this information is also available at Head Office, providing an invaluable security aid. There is also an age monitoring feature, which prompts sales staff to check the customer is old enough to buy a product, such as alcohol which has an age restriction. The system will also automatically ask for authorisation from someone over 18, if the sales assistant is not old enough to sell the product.

Critically now we have a system that tells us whats going on in our stores and based on this information we can make better decisions, continues Sands, If we ever need to know anything that is going on within the business or in individual stores it is easy to produce a report that gives us the information that we need. VPoS gives us the ability to make decisions based on up to date and accurate information.

VPoS is an EPoS (Electronic Point of Sale) system that has been developed by Retail for Retail. The system is of Open database design which enables it to be linked easily to other applications. It runs on any current Windows platform and has a user friendly design. VPoS, previously known as Retail Manager, has a proven track record having been in constant use and under continued development for the last 18 years. Users are also able to diversify their business without having to purchase add-on modules.

VPoS integrates seamlessly into VoiteQs Logicman Warehouse Management System, but can also integrate with other systems or can run equally happily in stand-alone mode.

Sands concludes, We chose to work with VoiteQ because they have a very good understanding of IT and Retail and have combined the two to produce a system that delivers on the promises that it makes. VoiteQ are a professional group of people who can take on any size of project and help their customer by really understanding their needs and providing solutions to suit them.

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