Sidewinder Europe today announced its substantial minority shareholding in Datadialogs, a leading supplier of knowledge based solutions.
Datadialogs has for several years been successfully providing Sidewinders QuickCONNECT EAI tool which enables the seamless integration of ServicePLATFORM with customer legacy systems. Sidewinder chose to use the Datadialog solution because of its flexibility and realistic pricing.
Building on this already highly successful strategic partnership, the investment in Datadialogs will provide greater technology platform security for Sidewinders customers and provide a competitive solution with a more rapid Return on Investment.
In line with Sidewinders corporate objectives, this is the first in a number of investments in technology companies allowing it to expand the business into new markets.
Derek Brown, sales and marketing director at Sidewinder Europe, says, We are very excited about this investment and are looking forward to working with Datadialogs management team. This investment gives us a key differentiator in the market place.
David Waldron, managing director of Datadialogs, says, This investment provides true synergy and enables us to invest in our research to develop further knowledge based solutions.
With both management teams working in close collaboration to innovate further products and solutions, Sidewinder will be announcing a new product at the forthcoming Service Management Europe 2005 Exhibition at the NEC, Birmingham on 4th October.