E&D Boiler Maintenance is a rapidly expanding business based in Stowmarket. Its local client base has grown as the company continues to deliver customer satisfaction. Its seven-strong fleet have all recently been fitted with the TRACKER Reporter vehicle asset management system. Productivity has increased as a direct result.
With 13 engineers covering an area not well serviced by the mobile phone networks, TRACKER Reporter has made communication reliable. Recording of engineers arrival and departure times has resulted in accurate billing. Efficient route planning, logging distances travelled and lower phone bills, coupled with reduced insurance costs have all been factors in E&Ds successful partnership with TRACKER Network.
TRACKER Reporter is a package offering updates on vehicle locations and generating comprehensive day-end reports. This enables the quick and accurate monitoring of the entire fleets performance.
Dave Brown, managing director of E&D Boiler Maintenance, said: TRACKER Reporter has provided me with full visibility of my fleet, with access to key data from automated emails and our own secure website. This has proved invaluable to both our customers and the company.
With the companys growth came the need to maximise resources. The MD also needed to allocate these resources more efficiently. With more engineers on the company books it became implicit that they, and the company benefited from the most appropriate system on the market.
Dave said: Obviously, I considered all the options available. TRACKER Reporter is perfect for us. It also offers us scope to adapt the system to our needs as we continue to develop.