Telelogic (Stockholm Exchange: TLOG), the leading global provider of solutions for advanced systems and software development, and MatrixOne, Inc. (NASDAQ:MONE), a leading provider of collaborative product lifecycle management (PLM) solutions for the value chain, has announced the commercial availability of a Customer Needs Management solution that integrates Telelogic DOORS, the market-leading solution for requirements management, with MatrixOne Product Central, MatrixOne's solution for managing a portfolio of products, features and configurations throughout the product lifecycle.
Together, MatrixOne and Telelogic deliver a solution that closes the gap between requirements definition and design and provides an enterprise-wide view of product requirements to all product stakeholders-sales and marketing, product management, systems and software engineers, electrical, electronic and mechanical engineers, manufacturing and even customers and suppliers-in one single version of truth. Comprehensive and accurate customer requirements are the driving force behind product design and development; linking them to the downstream design, manufacturing, delivery and support documents is essential for customer satisfaction.
According to a recent AMR Research Report entitled, 'Don't Launch a Product Without Knowing Your Customer's Needs,' "Product launches fail because manufacturers can't meet customer needs-that's what manufacturers listed as the top reason for failures in a recent AMR Research survey. Reasons vary from poor definition of requirements on the front-end of product development, to poor execution to meet those needs later in the design process. While the need to design a product to meet customer needs may be obvious to manufacturers, many struggle to execute well within the pressure to speed new innovations to market. Aligning customer needs with the NPDL process is one of the most important areas manufacturers can target to improve product launch success."
The new Telelogic DOORS - MatrixOne Product Central Integration leverages the strength of DOORS to capture, decompose and group requirements with the power of Product Central to map and manage those requirements to features and parts-and to provide their visibility throughout the extended enterprise. Through a simple, wizard-driven user interface, product development organisations will be able to:
- Import requirements documents that are stored in MatrixOne Product Central into DOORS, enabling greater control over requirements and providing the ability to establish traceability to product development data in systems and software development tools.
- Publish previously created or recently changed requirements documents from DOORS into MatrixOne Product Central, providing visibility of requirements to all product development teams.
- Establish traceability between requirements and product features, showing compliance to customer needs and industry regulations.
- Navigate from requirements viewed in MatrixOne Product Central to the source document in DOORS, providing a powerful authoring and reporting environment for requirements and traceability across marketing and all engineering teams.
"MatrixOne's Web-based PLM platform and collaborative business process applications allow all the organisations within an enterprise to share data, have a single view of a product's lifecycle, and collaborate on all aspects of the product development," said Ingemar Ljungdahl, chief technology officer at Telelogic. "When integrated with Telelogic's automated lifecycle management solutions such as DOORS for requirements management, customers of Telelogic and MatrixOne will have an unprecedented view of customer requirements throughout the complete product development process-from concept through delivery."
"Fast changing technology, reduced time-to-market demands, and complex customer requirements are placing ever-increasing pressures on manufacturers. Most products today combine hardware, mechanical, and software components. It is vital to ensure that each component satisfies the intended need, function and cost targets, while maintaining compatibility with the solution as a whole," said Sam Zawaideh, MatrixOne's senior vice president of products and solutions. "Effective Customer Needs Management lies at the heart of an organisation's ability to meet customer needs and keep pace with the rising tide of complexity. We believe that Telelogic's advanced requirements management and analysis solutions combined with MatrixOne applications such as MatrixOne Product Central will be a major benefit to our mutual customers in meeting their increasingly complex and diverse product development needs."