MCA Solutions today announced the opening of its first European office and the expansion of its worldwide sales team to meet the rapidly growing demand for a powerful tool that transforms the service supply chain into a profit center.
"There's an immense opportunity for European companies to drive substantial revenue and increased customer satisfaction by improving the performance of their aftermarket supply chains," said Bob Salvucci, president and CEO of MCA Solutions. "We're making it easy, with a proven solution that streamlines and optimizes the service network."
MCA Solutions' SPO software is being used globally by many Fortune 500 companies to optimize inventory, scheduling and service commitments - cutting operating costs and improving overall performance. Companies typically save 30 percent in inventory costs alone, simply by using MCA's service supply chain optimization software to manage inventory levels. Service levels improve across the board, offering the short-term benefits of service level compliance and a long-term foundation for repeat sales.
With complex supply chains that extend worldwide, optimization across the entire supply network is crucial, primarily for companies in aerospace, defense, electronics, telecommunications, transportation and automotive.
"Service excellence is increasingly determining market leadership," said Carl Fransman, managing director of EMEA who brings more than a decade of service supply chain expertise to MCA Solutions. "It's about responsive networks for parts and service that prioritize each customer's needs and service level agreements, while significantly maximizing revenue opportunities."
The Boeing Company, Cisco Systems, Inc., KLA-Tencor Corp. and Tellabs, Inc. are among the industry leaders relying on MCA Solutions' SPO suite to set a new performance standard for their complex service supply chains.
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