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Companies continually strive to extract costs from their supply chains. Warehouse professionals in particular are constantly challenged to reduce labor costs, improve productivity and increase order accuracy while streamlining overall operational costs. As one of the warehouses most labor-intensive functions, order picking is a key area that companies focus on for automating processes with new technologies. Although traditional order picking solutions -- paper labels, RF scanning and pick-to-light -- have been successful in making the process more efficient and accurate, increased competition and the demand for even greater levels of service continue to raise expectations for even greater efficiencies and improvements.
Enter voice technology -- specifically speech recognition and speech synthesis combined on a wearable wireless computer connected real-time to the warehouse management system (WMS).