Supermarket giant, Tesco.com, can confidently claim to be delivering the goods with its internet shopping arm, as it appoints mobile computing specialist Xperience to supply 300 of its largest shops with a state of the art electronic order picking and fulfilment hardware solution.
The multi-million pound deal sees Xperience equip Tesco.com with 5,000 pre-imaged Xybernaut Atigo portable wireless flat screen computers. Alongside this, Xperience will also provide on and offsite maintenance to the deployed panels, as well as a full support process.
The Atigo-driven trolley-mounted computer system seamlessly integrates wirelessly with Tescos existing Windows 2003 server technology to ensure that Tescos own personal shoppers get the right customer order information at the right time.
The Xybernaut Atigo systems are also well able to cope with the rigours of the supermarket environment. Each unit is ruggedised to withstand shocks, and High Brightness flat panel displays allow onscreen text to be seen under bright instore lighting.
Mike Yorwerth, Head of Operations and Infrastructure for Tesco.com, comments: Of all the solutions we considered when looking to upgrade our picking process, the Xperience and Xybernaut offering was by far the most powerful and convenient.
Our pickers like it because it is fast, compatible with existing systems, and has a clear, bright screen display. From an IT point of view it suits our needs perfectly in that it is tough, intelligent technology, which can easily be integrated into our existing technology. We were particularly impressed, for example, by the way that its XP embedded nature removed the need for time-consuming and costly re-writing of our existing .net applications.
Xperience Groups Managing Director, Joe Davey, adds: We are delighted to be able to work with Tesco.com on this exciting development and look forward to helping the company maintain its position as the UKs leading online grocer.