Marubeni-Komatsu Awards US$900,000 Contract to Geac

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Marubeni-Komatsu Ltd, the sole UK distributor for Komatsu construction equipment, has awarded a contract valued at approximately US$900,000 to Geac (TSX:GAC and NASDAQ:GEAC), a global enterprise software company for Business Performance Management. The contract includes Geac System21 Aurora, which will provide integrated financials, distribution, service and job management software to drive efficiency. Also included in the contract is System21 Performance Analyser, the latest Geac Performance Management integration module, which will provide Marubeni-Komatsu with the management tools to control, monitor and enhance operational performance throughout the organisation.

Marubeni-Komatsu provides equipment warranty and service support contracts as part of their package through 14 sites across the UK and Ireland. Customers can select from a vast range of support contracts with varying price models, which has resulted in a complex customer support environment. Geac System21 Aurora provides an integrated, real-time view of each customer contract, which will enable Marubeni-Komatsu to enhance the level of service it provides to its customers.

After comprehensive review of three possible IT solutions, Marubeni-Komatsu selected Geac to replace its current system. Geac won the contract not only for the solution fit of System21 Aurora but also for Geacs proven track record and knowledge of the service market.

Marubeni-Komatsu is one of the first companies to purchase System21 Performance Analyser. As Geac announced on May 10, 2004, this new integration module gives end users access to data within System21 and provides analysis capabilities to enable better decision making and improve operational performance and agility. System21 Performance Analyser enables organisations and individuals to set key performance measurements and then monitor and react to their progress.

Keith Bell, finance director for Marubeni-Komatsu, commented:
Geac System21 Aurora will provide enhanced control and a greater understanding of the cost and performance standard of our maintenance and support offerings to enable us to enhance our customer service levels. Geac is a large and financially stable organisation with a proven track record, which was a crucial part of our decision.

Implementation of Geac System21 Aurora -- including work-flow management (process.connect), integration solution (doc.connect) and customer self-service system (web.connect) on an IBM iSeries 810-2467 Enterprise model -- will begin immediately. Once System21 Aurora is up and running, Marubeni-Komatsu will look at providing remote access to the system for over 50 field service employees working throughout the UK.

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